11/20/2023 0 Comments Utopia nail salon![]() I explained to the best of my ability that it had NOT been 3 weeks but a 24 hour period, I left a message and my number, he was not interested. He only repeated that it had been 3 weeks and it was not guaranteed. Low and behold, about 1 1/2 hours later I did receive a call from the owner, who upon my answering my phone let it be known to me that he has on "surveillance camera" me leaving his salon without paying and I had 24 hours to pay or he was turning it into the police! WOW! I tried with all my power to calmly go over the sequence of events but he refused to listen. ![]() To say I was shocked was an understatement! Again reiterated to the girl the circumstances that brought me in and to have someone call me if there was a problem. AGAIN, not a word all day!Ĥ:30 came, I checked in to "Have my nails fixed", tipped my girl, stopped at the desk, checking we were all set, just to have the girl tell me I owed for my manicure. I told her being that the circumstance really happened within a 24 hour time frame, I couldn't imagine that there would be a problem, but if there was please have someone contact me. In our conversation she said she was unsure if they would fix my nails after the length of time that had passed. When I got settled back in town (16 days later) I contacted Utopia, explained the back story and the girl asked "When would you like to come in?" I stated I am flexible any day after 4:00.She said "How about tomorrow at 4:30?" Great, see you then was my reaction. Understanding Utopia would be closed I thought notifying them asap was in everyone's best interest so I called, leaving a detailed message, explaining that I would be out of town until after the first of the year, along with my phone number. I was grateful! The following day (Christmas Day) I was on an airplane heading out of town and looked down, only to notice my nails chipped up yet again. The next day as running errands for the holiday I notices my nails were all chipped so I ran back in to the salon. It has in-depth information about the various services, the salon s team of experts and the premium quality products used in all the treatments. If you have any queries, remarks or feedbacks, feel free to contact the salon directly by giving them a call at (423) 813-7063.On The evening of December 23 my daughter and I had manicure and pedicure services to the tune of $100 (I paid additional for a "french manicure"). The salon is located at 2401 Keith St NW, in Cleveland and visitors are welcome to drop by in person, to meet the team and take a tour of the facilities before making a reservation.įor a comprehensive overview of the services provided by Utopia Nail Spa, visit the salon s official website at. ![]() Making a reservation at Utopia Nail Spa is quick and effortless. Customers can choose from various methods such as calling the salon's dedicated phone number (423) 813-7063, or using the online booking system available on the. The team members are well-trained in the use of personal protective equipment, ensuring that every visit is a secure and sanitary experience. All equipment and surfaces are regularly sanitized and disinfected to prevent the spread of any contaminants. To guarantee a safe and clean environment, the salon has established rigorous hygiene standards and protocols. Utopia Nail Spa places the highest importance on the health and safety of both its customers and team members. The salon welcomes feedback to ensure that each and every visit is the optimal experience for everyone who walks through the door. Whether visiting alone or with friends, customer satisfaction is the top priority. It's a sanctuary of relaxation, where one can unwind and partake in an afternoon of self-care. Regardless of the choice, the salon's team of expert professionals guarantees exceptional results for every client that comes in for their service.Īt Utopia Nail Spa, patrons are treated to more than just a standard nail salon experience. The salon not only provides classic services such as manicures and pedicures, but also offers premium treatments that allow customers to select from a spectrum of styles, from the natural-looking to bold, statement-making looks. The salon's relaxing atmosphere is the perfect complement to their exceptional customer service, making it a go-to destination for anyone in need of some pampering and high-quality nail care.Ĭustomers of Utopia Nail Spa are given a diverse range of options when it comes to their nail treatments. Their team of highly trained nail technicians are dedicated to ensuring every visit is top-notch and every service is performed with precision and care. Utopia Nail Spa is a premier nail salon located in Cleveland, with a reputation for excellence in both service and skill.
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